Shipping
Australia
Australian orders are dispatched from our warehouse in Newcastle, New South Wales. All orders are shipped with Australia Post, with tracking available.
Orders over $80: shipped with FREE Express Shipping.
Orders under $80: Standard Shipping available for $7.50 or Express Shipping available for $10.
We aim dispatch the majority of orders same/next business day.
Estimated Delivery Time
| State | Standard | Express |
| NSW + ACT | 1-3 Days | 1-2 Days |
| VIC + QLD | 3-5 Days | 2-3 Days |
| SA + TAS | 3-7 Days | 2-3 Days |
| WA + NT | 5-10 Days | 2-4 Days |
Estimated delivery times are business days from dispatch. Delays out of our control may occur.
New Zealand
New Zealand orders are dispatched from our warehouse in Newcastle, Australia. All orders are shipped using a premium express service, with detailed tracking available.
Orders over $150 (AUD): shipped with FREE Express Shipping.
Orders under $150 (AUD): Express Shipping available for $15 (AUD).
We aim dispatch the majority of orders same/next business day.
Estimated Delivery Time
New Zealand Express Shipping: 2-5 Business Days
International
International orders are dispatched from our warehouse in Newcastle, Australia. All orders are shipped using a premium express service, with detailed tracking available.
Orders over $150 (AUD): shipped with FREE Express Shipping.
Orders under $150 (AUD): Express Shipping available for $25 (AUD).
We aim dispatch the majority of orders same/next business day.
Estimated Delivery Time
International Express Shipping: 2-8 Business Days
Customs Charges (Taxes & Duty Fees)
International customers may be charged taxes/duties by your local local customs office. The charges will vary country to country and are dependent on a range of factors - to find out more, we recommend contacting the relevant authority for your location. These payments are the responsibility of the customer and Eat Your Water will not be held responsible for these.
If you choose not to pay taxes and duties payable upon import and your package is returned to us, you will be eligible to receive a refund for the value of your product - you will not be refunded the shipping fee.